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Artificial Intelligence Comes to Healthcare Just in Time to Stem the Tide of RN Turnover

April 16, 2019

Artificial intelligence (AI) is a core solution for the current tight labor market for nurses and is especially tailored to the trends seen in the younger generation of workers, who tend to interact in the job market using technology, David Leonard, senior vice president of growth for Arena, told attendees at the American Organization of Nurse Executives' annual conference here last week.

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With sufficient buy-in, long-term care providers are reaping rewards

March 25th, 2019

Adapting the tools of machine learning and artificial intelligence to hiring in the long-term care industry requires precise, transparent and intuitive processes to be successful, Myra Norton, President and COO of Arena, told attendees at the inaugural LeadingAge Leadership Summit here.

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Artificial intelligence helps to overcome many of the biases in hiring, but doesn't replace the human factor

March 14th, 2019

'Talent is equally distributed, but opportunity is not, and data can help us navigate away from unconscious biases.' With that statement during a panel discussion on day 2 of the huge (75,000 attendees) South by Southwest Conference & Festival here, Myra Norton, President and COO of Arena, got to the heart of how artificial intelligence (AI) can help organizations such as health systems, private companies and governments create a more diverse and productive workforce.

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Benchmark, Major Northeast Senior Living Provider, Reports Early Success with Arena's Artificial Intelligence Solution for Hiring Staff

October 31st, 2018

Just four months after implementing Arena's data analytics and predictive modeling solution for hiring employees, Benchmark Senior Living reports it has led to a reduction in overall turnover of 10%. Moreover, turnover among hires recommended by Arena as likely to stay on the job was more than 30% lower in key job categories than hires with weak retention predictions, said Tim Reilly, Vice President of Human Resources for Waltham, Mass.-based Benchmark, which operates 58 independent living, assisted living, memory care and skilled nursing facilities in seven states across the Northeast.

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Strong Success in Reducing Staff Turnover Using Arena's Data Science Solution Reported at Healthcare Human Resources Event

October 2nd, 2018

A senior leader of Regional One Health, an integrated delivery system in Memphis, told an audience at the American Society for Healthcare Human Resources Administration (ASHHRA) Annual Conference here how her system dramatically reduced staff turnover after adopting advanced data analytics to screen job candidates.

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Solving Crisis in Long Term Care Staffing Needs Modern Tools - Expert Panel

September 20th, 2018

The workforce is the most important driver of clinical, financial and patient/client satisfaction outcomes in senior living and long-term/post-acute care, a panel of experts – including Arena CEO Michael Rosenbaum – told attendees of the Ziegler Senior Living Finance and Strategy Conference. Ensuring staff is happy – both by putting the right employees in the right positions at the right times, and taking care of their wants and needs – is at the core of driving those outcomes, the experts said.

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HR leaders describe a new reality in healthcare: Predictive modeling is beginning to replace educated guesses in hiring decisions

August 21st, 2018

Healthcare reform and economic forces are causing profound changes in how human resources professionals hire, train and retain workers, a panel of experts told more than 200 healthcare HR leaders at Worldwide Business Research's Annual HR Healthcare Conference.

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Mount Sinai Health System and Arena Address AI-Driven Hiring for Healthcare at Leading Industry Conference

August 20, 2018

Mount Sinai Health System's (MSHS) work with Arena using data, AI, and predictive analytics to transform its workforce and reduce employee turnover was featured at the LEAP HR Healthcare 2018 conference. Jane Maksoud, Senior Vice President and Chief Human Resources Officer at MSHS, and Myra Norton, President and COO of Arena, shared their experience in a session titled “Leveraging Data, Predictive Analytics & HR Innovation to Transform Hospital Operations & Workforces.

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Hiring software firm Arena Analytics raises nearly $11 million

July 16, 2018

A Baltimore software company that helps firms improve hiring and retention rates has raised more than $10.8 million in a new round of funding. Arena Analytics, formerly Pegged Software, uses predictive analytics to try and match the right person with the right job in various organizations, including notable health care firms like LifeBridge Health. Arena is previously backed by more than $7 million in funding.

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5 hot topics around nurse retention

June 06, 2018

Can data and analytics improve nursing outcomes? That was the question at the heart of “Better Nursing Outcomes Using Data and Predictive Analytics,” a panel discussion at last month’s Becker’s Hospital Review Health IT + Clinical Leadership conference. The panel, which was attended mostly by nurse leaders, was moderated by Arena president Myra Norton.

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Baltimore tech company leaders appointed to TEDCO board

May 2nd, 2018

A pair of Baltimore-based tech leaders are joining the board of directors for TEDCO. With the appointment by Gov. Larry Hogan, each will serve a four-year term on the board that oversees the state’s quasi-public agency backing early-stage tech companies. The appointments include: Myra Norton, President and COO of Arena, the Otterbein-based company bringing predictive analytics to the hiring process at healthcare systems.

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Managing human resources is about to become easier

March 31st, 2018

HUMAN RESOURCES (HR) is a poorly named department. It usually has few resources other than overworked staff, clunky technology and piles of employee handbooks. Hassled recruiters have to sort through reams of applications that vastly outnumber the jobs available. For example, Johnson & Johnson (J&J), a consumer-goods company, receives 1.2m applications for 25,000 positions every year. AI-enabled systems can scan applications far more quickly than humans and work out whether candidates are a good fit.

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How MultiCare Health System pre-screens candidates for likelihood of turnover

March 28th, 2018

When new hires leave in their first year, it’s often because they weren’t right for the role or the organization in the first place. Pre-hire screens are a well-known strategy for evaluating a candidate’s “fit” for the organization, but some organizations are starting to use pre-hire screens to predict a candidate’s risk of turning over in a given role.

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Providers Using Same Tech as Amazon, Netflix to Lower Staff Turnover

March 1st, 2018

What do Netflix (Nasdaq: NFLX), (Nasdaq: AMZN) and senior housing providers like Benchmark Senior Living have in common? They’re all using predictive analytics to meet their respective goals. In the case of Netflix, the goal is to correctly guess consumers’ viewing preferences. For Amazon, it’s to drive sales by suggesting appealing products for specific people to purchase. At Benchmark Senior Living, the goal is to increase staff retention, and consequently reduce turnover.

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Benchmark turns to artificial intelligence to attract, keep real workers

March 1st, 2018

Waltham, MA-based Benchmark Senior Living will harness data, artificial intelligence and predictive analytics in an effort to tackle the senior living industry's biggest challenge, worker recruiting and retention, the company announced Thursday

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Arena is bringing machine learning to hiring at a network of senior living centers

March 1st, 2018

Arena, a Baltimore-based company bringing big data to the hiring process, said it has a new partnership with a senior living provider that has a sizable presence in the Northeast.

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Will 2018 be the year healthcare addresses its turnover problem?

January 16th, 2018

As a new year begins, healthcare providers continue to confront profound unpredictability in their business outlook. Efforts to undermine the Affordable Care Act continue, and the individual mandate has been stripped away. The new tax law may trigger vast, automatic cuts to Medicare and Medicaid. Self-pay is a growing percentage of revenue, bringing a host of new revenue cycle and marketing challenges. And the shift to value-based payment and interoperability of medical records has been muddied by Trump administration delays and rescissions.

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Software Helps Predict Employee Retention

October 19th, 2017

Turnover among healthcare and social assistance workers is on the rise, with the rate inching toward one-third annually. Not only is turnover disruptive, it's also resource-intensive, with providers spending tens of thousands on job searches and new employee training. Every time a nurse leaves and is replaced, for instance, a healthcare organization spends $37,700 to $58,400. Part of the solution, according to data and analytics company Arena, comes upfront during the hiring process.

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Health systems turn to predictive technology to improve retention rates

October 18th, 2017

The American healthcare system faces any number of challenges, from securing medical reimbursements from the government to keeping hackers out of its medical records. But hospitals face another big challenge that is significantly affecting their operations: staff turnover.

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Sunrise Slashes Turnover Using Predictive Analytics in Hiring

October 5th, 2017

Sunrise Senior Living has been testing predictive analytics to make smarter hiring decisions, greatly improving retention among participating new workers. The McLean, Virginia-based operator now plans to roll out the system on a larger scale next year.

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How hospitals can use AI to make hiring decisions

September 18th, 2017

Hospitals struggle to retain employees in every role, from the C-suite to the front desk. Nearly 37 percent of hospital workers say they plan to leave their current organization within the next two years, forcing hospitals to replace almost half their staff every five years.

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Honesty is 'core' to CEO's responsibility: Arena CEO

August 17th, 2017

Mike Rosenbaum, Arena founder & CEO, talks about executive leadership and what drives productivity, success and diversity within a company.

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The digital future of work: What skills will be needed?

July 2017

Robots have long carried out routine physical activities, but increasingly machines can also take on more sophisticated tasks. Experts provide advice on the skills people will need going forward.

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Top 10 tech startups based in Baltimore

June 10, 2017

One of America’s oldest cities boasts some of the newest and most interesting tech startups

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America's future health care will require a workforce trained to use technology

May 5th, 2017

While there is uncertainty over how health care policy will evolve, the rapid erosion of the fee-for-service system is certain. With its massive volume incentives, disjointed care infrastructure, and huge costs, fee-for-service medicine is being replaced by risk-based models and forcing providers to own a financial stake in the quality of care they deliver to patients.

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Wise Practitioner – Predictive Workforce Analytics Interview Series: Mike Rosenbaum at Arena

January 13th, 2017

In anticipation of his upcoming Predictive Analytics World for Workforce conference presentation, Real World Lessons in Predicting Employee Retention and Engagement, we interviewed Mike Rosenbaum, Founder and CEO at Arena.

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Catching up with Pegged Software, which just rebranded as Arena

October 7th, 2016

With growth, the Otterbein-based company founded by Michael Rosenbaum that’s applying data analytics to the hiring process is at a moment of increased visibility. At the same time, the company is also looking at bringing data to processes beyond the moment that someone is hired. “The name didn’t quite capture the bigger picture of what we were doing,” Rosenbaum said.

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A Cure For What Ails Health Care

August 25th, 2016

Arena CEO Michael Rosenbaum outlines weaknesses in the health care market and how data and predictive analytics can make drastic efficiency improvements.

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Pegged Software Uses Big Data To Improve Diversification in Health Care Hiring

June 26th, 2016

As part of an ongoing series on changes in the health care landscape, we interviewed Ms. Myra Norton, President and COO of Pegged Software. Pegged Software uses an advanced “analytics engine to selecting job candidates based on the actual determinants of high performance”, specifically in the health care field. Ms. Norton has a special interest in gender and hospital hiring practices.

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People Analytics Firm Aims To Improve Care While Reducing Labor Turnover

May 19th, 2016

As part of an ongoing series on changes in the health care landscape, we interviewed Mr. Mike Rosenbaum, founder of Pegged Software. Pegged Software uses an advanced “analytics engine to selecting job candidates based on the actual determinants of high performance”, specifically in the health care field.

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Venture for America sees success in Baltimore

March 23rd, 2016

“The ability to get really talented people coming out of college and to give them some context is incredibly valuable,” said Michael Rosenbaum, CEO of Pegged Software, which takes on Venture for America fellows.

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Algorithmic Hiring: Why Hire By Numbers?

March 15th, 2016

Hiring algorithms have been in the headlines -- and for good reason. Study after study, including this recent whitepaper published by the National Bureau of Economic Researchers, suggest that number-crunching can produce higher-quality hires than recruiters and hiring managers.

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Pegged Software Announces Agreement with Sunrise Senior Living

March 7th, 2016

Pegged Software ("Pegged"), the leading provider of people analytics solutions for identifying and hiring qualified workers, announced today that it recently signed a landmark agreement with Sunrise Senior Living, a premier provider of senior living services with over 30,000 employees at 307 communities across the United States, Canada, and the United Kingdom.

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How People Analytics Are Helping Healthcare Firms Increase Profitability

January 14th, 2016

Forbes discusses the new field of People Analytics and why it is becoming increasingly important to CEOs with Michael Rosenbaum, CEO of Pegged Software.

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Pegged Software adds 56 more healthcare facilities to client list

January 11th, 2016

Pegged Software announced an agreement last week to use its tool for hiring and in an additional 50+ healthcare facilities. The Otterbein-based company’s agreement with Compass Pointe Healthcare will put the predictive analytics modeling software in 29 assisted-living facilities and memory-care residences, and 27 skilled nursing facilities around the country.

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Pegged Software Announces Agreement with Compass Pointe Healthcare System

January 6th, 2016

Pegged Software ("Pegged"), the leading provider of people analytics solutions for hiring qualified workers, announced today that it recently signed a major agreement with Compass Pointe, a senior care provider with over 29 Assisted Living and Memory Care Residences and 27 Skilled Nursing Facilities across the United States.

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Can an Algorithm Prove You Won’t Quit Your Next Job?

November 5th, 2015

Bloomberg investigates how Arena's (formerly Pegged Software) algorithms can help hospitals find the best talent and save millions of dollars per year in the process.

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Here’s a Thing: There’s No Correlation Between a College Degree and Coding Ability

April 2nd, 2015

(Subscription Required) Mike Rosenbaum has a profound insight to share with tech companies, but he’s found them a hard sell. After wrapping up a stint as a White House economist under President Clinton, Mr. Rosenbaum became a Harvard fellow and set about something that bugged him: Why should fancy degrees make him a better candidate for a programming job than others.

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The Data-ification of HR

March 19th, 2015

HR data analytics startups have been a hot area for M&A. See 10 startups working at the intersection of data and recruiting and workforce management worth keeping an eye on.

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Why HR Tech And Its Entrepreneurs Are The New Venture Promised Land

February 9th, 2015

Pegged Software, based out of Baltimore, raised $7.5 million in January, focusing on hospitals and healthcare companies where data and metrics can help avoid potential turnover. While speaking to the Baltimore Business Journal, their CEO Michael Rosenbaum still stuck to the idea of every HR startup; that everything could be beaten.

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Five questions with Michael Rosenbaum, CEO of Pegged Software

January 30th, 2015

When it comes to making hiring decisions, relying on intuition can be tricky — and sometimes flat-out wrong, according to Michael Rosenbaum.

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Pegged Software raises $7.5M for hiring technology

January 13th, 2015

Pegged Software, a Baltimore company that helps health care institutions make smarter hiring decisions, raised $7.5 million in investment from an affiliate of SunBridge Capital Management LLC. The company's software uses "big data" analysis to gauge how successful job applicants would be in a given institution or position, helping clients largely in the health care industry to reduce turnover.

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How a Baltimore company brings big data to the hiring process

December 12th, 2014

Using an algorithm to determine employee promotions might sound like an idea that an analytics-obsessed, egalitarian company like Google would be on board with.

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People analytics: ‘Moneyball’ for human resources

August 1st, 2014

Lord knows it’s expensive and time consuming, and even when they get it, it’s not clear how much students actually learn. But the one thing you could always say about a college degree was that it led to better jobs because it served as a reliable and invaluable signal to employers about a job applicant’s intelligence and persistence.

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Will A Computer Decide Whether You Get Your Next Job?

December 20th, 2013

Other companies that parse employee data are finding surprising results. Michael Rosenbaum of Pegged Software, a company that works with hospitals, says one piece of conventional wisdom is flat-out wrong: "We find zero statistically significant correlation between a college degree or a master's degree and success as a software developer."

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IT Services Company Takes 'Moneyball' Hiring To The Next Level

June 25th, 2013

There are several factors that can influence your hiring decision when interviewing candidates, such as the impression you get during an interview or what's on their resumes. Unfortunately, relying too heavily on either doesn't always result in the perfect fit for your company. Burned too many times, some employers are now using research and analytics to predict the best person for the job.

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Interested in joining Arena?

Here you'll get to work with some of the smartest and most interesting people around; solving unique and complex technical challenges on a scale matched by few companies. If you get excited about stretching yourself in new ways, developing yourself to your fullest potential, with amazingly supportive friends and colleagues; we want to talk to you!